Legal · Terms of business

Terms & Conditions

These are the terms you agree to by using this website and by working with me. They're written to be readable rather than intimidating, but they are the terms that apply.

Your Way to AI Ltd · a company registered in England and Wales · company number 17341557
Registered office: 82A James Carter Road, Mildenhall, Suffolk, IP28 7DE
Email: hello@yourwaytoai.co.uk · WhatsApp: 07777 278337

1. Using this website

The content here is for general information. I keep it accurate and honest, but it isn't professional advice for your particular situation — that's what a conversation is for. Nothing on this site is legal, financial, tax or accounting advice, and you shouldn't treat it as a substitute for a qualified professional.

Please don't misuse the site: no attempts to gain unauthorised access, no scraping for commercial purposes, no copying of the content without permission.

Where I link to other websites, I don't control them and I'm not responsible for their content.

2. The services I offer

• The 1-Day AI Setup — a day spent in your business, or over video, setting up working AI systems on your real work and training you to run them.
• Website design and build — a complete website built from scratch, or a rebuild of an existing one.
• Hosting & Care — an optional monthly or annual service keeping your website online, secure and maintained.

I'm an independent consultant. I am not affiliated with, endorsed by, or a partner of Anthropic, Google, OpenAI or any other AI provider, and I don't receive commission from them.

3. Prices, quotes and payment

• Prices shown on this site are the standard prices for the standard scope described. Where your needs go beyond that, I'll give you one written price before any work begins — never a surprise afterwards.
• A written quote is valid for 30 days.
• Payment terms are agreed in writing before work starts. Invoices are due within 14 days unless we agree otherwise.
• Prices are inclusive or exclusive of VAT as stated on your quote. [Confirm your VAT position here once registered]
• Late payment: I reserve the right to charge statutory interest and to pause work on overdue accounts, having given you reasonable notice first.

4. The founding-partner offer

Five businesses receive a full 1-Day AI Setup at no charge. The terms are deliberately simple:

• You pay nothing for the day.
• If — and only if — you genuinely find it valuable, you provide a short video testimonial which I may use on this website and in marketing.
• If you don't find it valuable, you owe nothing at all: no testimonial, no fee, no obligation.
• You may withdraw consent for your testimonial at any time by emailing me, and I'll remove it from my website within 14 days.
• The offer applies to the standard Setup Day scope and is limited to five businesses in total.

5. Website builds

• The standard build price covers the scope described on the websites page, including two rounds of revisions.
• Extra pages, online shops, booking systems and similar functionality are quoted separately in writing.
• You must own, or have the right to use, everything you supply me — logos, photographs, text. You confirm you have those rights when you send them.
• On final payment, ownership of your finished website transfers to you, along with your files and logins.
• Your domain name is registered in your name, on your own account. You own it outright and I never hold it on your behalf.
• I can't guarantee particular search engine rankings, traffic levels or enquiry volumes — nobody honestly can, and anyone who does is selling you something.

6. Hosting & Care

• Hosting & Care is entirely optional and never a condition of a build.
• It's billed monthly or annually in advance. Monthly plans can be cancelled with 30 days' notice; annual plans run to the end of the paid term.
• The service includes hosting, an SSL certificate, uptime monitoring, off-site backups, and one small content change per month. A "small change" means text edits, contact details, opening hours, prices or swapping a photo. New pages, redesigns and new functionality are quoted separately.
• I aim for high availability but cannot guarantee uninterrupted service, since the underlying infrastructure is provided by third parties.
• If you leave, I'll hand over your files and help you move. I will never hold a website, domain or account hostage over a dispute.
• Unpaid accounts: if fees remain unpaid 30 days after the due date and after reminders, hosting may be suspended. Your files remain yours and will be provided on request.

7. Cancellation and refunds

If you're a consumer (buying as an individual rather than for a business), you have a legal right to cancel within 14 days of entering the contract, under the Consumer Contracts Regulations 2013. If you ask me to start work within that period, you may be charged for work already carried out.

If you're a business, the 14-day statutory right doesn't apply, but I'll always be reasonable: booked days cancelled with more than 7 days' notice are rescheduled or refunded in full. Under 7 days, I may retain a proportion to cover reserved time.

The Setup Day guarantee: if working systems aren't running in your business by the end of the agreed day, you don't pay for that day. That's a promise I stand behind rather than fine print.

8. What I need from you

• Reasonable access to the people and information needed to do the work.
• Prompt feedback — most delays on website projects come from waiting on content or approvals.
• Honesty about your systems and constraints, including anything confidential I shouldn't see.
• A safe working environment if I'm attending your premises.

9. Liability

Nothing in these terms limits my liability for death or personal injury caused by negligence, for fraud, or for anything else that can't lawfully be limited.

Subject to that, my total liability in connection with any piece of work is limited to the fees you have paid me for that work. I'm not liable for loss of profit, loss of business, loss of data, or indirect or consequential losses.

On AI specifically: AI tools can produce incorrect or misleading output. I'll train you to verify anything that carries financial, legal or safety consequences, and this is covered explicitly on every Setup Day. You remain responsible for decisions your business makes and for checking output before acting on it. I'm not liable for losses arising from unverified reliance on AI output.

You're responsible for your own compliance obligations — including data protection, sector regulation and your own AI usage policies. I'll advise, but I can't accept responsibility for your compliance.

10. Intellectual property

The content, design and code of this website belong to Your Way to AI Ltd. Once you've paid in full, the website I build for you belongs to you. Anything I bring with me — templates, methods, checklists — remains mine, and you get a perpetual licence to use it within your business.

11. Law and jurisdiction

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

If any part of these terms turns out to be unenforceable, the rest still applies.